At Joky Sparkle & Ruby Products, we value your privacy and are fully committed to protecting any personal information you share with us when using our website or placing an order. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
To process your orders and provide better customer service, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Delivery address
This information is collected only when you voluntarily provide it during order placement, inquiries, or customer support interactions.
2. How We Use Your Information
Your information is used strictly for the following purposes:
- Processing and fulfilling your orders
- Delivering products to your provided address
- Contacting you regarding your order status or customer support
- Improving our services and customer experience
- Sending important updates related to your purchases (if necessary)
We do not use your personal data for unrelated marketing without your consent.
3. Data Protection & Security
We take your security seriously. All personal information provided is stored securely and protected against unauthorized access, misuse, or disclosure. Payment information is processed through secure and encrypted payment gateways, ensuring your sensitive financial details remain safe at all times.
4. Sharing of Information
We respect your privacy and do not sell, rent, or share your personal information with third parties. Your data is only shared with trusted delivery partners when necessary to complete order fulfillment.
5. Data Retention
We retain your personal information only for as long as necessary to complete your orders, provide customer support, and comply with legal or regulatory requirements.
6. Your Rights
You have the right to request access to your personal data, request corrections, or ask for deletion of your information, subject to legal obligations related to completed transactions.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us through our customer service channels.