- Order Processing & Payment
- All orders are prepaid. Orders will be processed once payment is confirmed.
- Payments are securely processed, and customer information is kept confidential.
- Pricing & Discounts
- Market Price indicates standard retail value; Our Price is the selling price on our website.
- We reserve the right to adjust prices for promotions or bulk purchases, but all price changes will be communicated clearly before purchase.
- Product Quality & Delivery
- We ensure that all products meet strict quality standards before dispatch.
- In the rare case of damaged or faulty items, customers must report within 24 hours of receipt for replacement or resolution.
- Customers are responsible for checking orders upon delivery to confirm accuracy and condition.
- Refund & Exchange Policy
- Refunds are not available unless a product is defective or delivered damaged.
- Exchanges for the same product or replacement will be handled promptly and fairly.
- Customer Responsibility
- Customers should follow product usage instructions carefully.
- Misuse of products or ignoring instructions may void any claims related to quality or safety.
- Amendments
- We reserve the right to update terms, product availability, and policies at any time. Changes will be communicated clearly to customers.